To Audit or Not to Audit?

To Audit or Not to Audit?

Managing your telecom expenditures can quickly get out of control if you don’t have adequate processes in place to protect your income. In the blink of an eye, you can lose hours of hard work and massive chunks of profit that could have otherwise been spent growing...
Top 3 Technology Trends for SMBs in 2018

Top 3 Technology Trends for SMBs in 2018

At the beginning of each year, I like to reflect on the state of technology and predict those trends that will be in the forefront for the year to come. In 2017, we saw a rise in many great technology solutions for small and midsize businesses such as Hosted VoIP...
The Perils of Outdated Communications Systems

The Perils of Outdated Communications Systems

Here’s a common scenario: You know your communications system is way past its prime, but economic pressures have caused you to delay its much-needed upgrade or replacement. There comes a point in time when it no longer makes sense to put off replacing your...
Hurricanes or Cyber Security Breaches, which is worse?

Hurricanes or Cyber Security Breaches, which is worse?

I know what you’re thinking. “Do I have to choose?” Clearly neither of these events are pleasant. Hurricanes are disruptive forces that can cripple people’s lives, destroy infrastructure, and stop businesses and commerce if you don’t have the right resources to...
Why Your Business Needs Backup Internet

Why Your Business Needs Backup Internet

Every organization has specific operational needs. Something that is crucial for one business may be completely unnecessary for another. For your company, maybe losing your internet connection isn’t a big deal and your employees are able to keep pace by picking up the...
There’s Money Trapped in Your Phone!

There’s Money Trapped in Your Phone!

That’s one way to put it. The truth is, a good percentage of people reading this article are losing money through their communications services for the following reasons: Over 80% of all telecom invoices contain errors. Your IT budget doesn’t have any room for errors....
Top 7 Reasons to Jump to the Cloud

Top 7 Reasons to Jump to the Cloud

You may have come across “clever” people in the industry (there are a lot of them!) who are keen on communicating what Cloud is or isn’t to anyone who will listen. I’m not one to speak evangelically or go on a diatribe, but I do have a position on the topic. One thing...
The SD-WAN Movement: What’s taking so long?

The SD-WAN Movement: What’s taking so long?

Here Ye! Here Ye! Cisco recently purchased a software-based SD-WAN provider, and the name of that provider is Viptela. Cisco’s purchase of Viptella, a much-needed cloud-based software functionality acquisition for the company, indicates the course of the industry and...
How to Make Sure You Have the Best Telecom Services Agreement

How to Make Sure You Have the Best Telecom Services Agreement

Most companies don’t realize big savings are there for the taking. Research shows that 80% of companies pay above-market rates and 57% of businesses do not compare Voice/VoIP, Internet or high speed Data WAN solutions to current industry benchmarks for best pricing....
What is OPTM and why should you care?

What is OPTM and why should you care?

You DO know about OPTM?! Then you get a gold star because you are in the 1% club! If you don’t know what OPTM stands for, you are among the great majority. But not so fast, before I explain what OPTM means, I will tell you what it is not. You won’t find it on a...