Customer Experience Implementation

Elevate Every Step of the Customer Journey with Next Gen CX Solutions

Customers expect to start their journey to start digitally, making digital-first operations critical for customer experience. As a result, you need the right technology, at the right time, to continue to enhance and elevate your customer journey.

Knowing what technology to choose, along with implementing these solutions can be challenging, especially when you need to ensure there’s no disruption to day-to-day operations.

We take the complexity out of modernizing communications and contact center infrastructures through a systematic, reliable and scalable approach to cloud-based technology integrations.

The result is minimized downtime, maximized ROI and outstanding customer experience.

CX Implementation for the Fortune 500 and Beyond

Bridgepointe CXaaS has broad experience with designing and implementing cloud technology solutions for the Fortune 500 and beyond. Our team of CX implementation professionals help you jumpstart your Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) or other technology projects.

We’re a go-to certified implementation partner for some of the best-known brands in the space including Five 9, Gensys, Google, NICE, Talkdesk, UJET and Zoom.

Our team of certified implementation and project management experts ensures seamless enterprise integration with your future cloud platform and other supporting business platforms.

Client Experience Implementation Capabilities:

  • Cloud Implementations – UCaaS and CCaaS
  • Custom Integrations & Middleware Development
  • BPO Implementations
  • PMO Oversight
  • Launch Readiness