Have you been with the same telecom vendor for a while? Perhaps you are wondering if “the grass would be greener” if you made a switch. Sometimes it is difficult to know when it’s the right time to consider a new telecom vendor. To help you through your decision-making process, here are 5 benefits of switching telecommunications vendors under the right circumstances:
- Expand Your Service Options
Are you happy with all your options from your current service providers? As new and improved options become available, your current provider may or may not offer them, and the pricing for these services may or may not be palatable. If you find yourself stuck with an outdated service plan that does not meet your current needs, then you may want to consider switching telecom vendors.
- Improve Your Network, Services, or Coverage
How reliable is your coverage? You rely on many services from your telecommunications vendor because they are vital in today’s business world. If your network, services and coverage seem to be increasingly unreliable, then it could be time to seek another provider who will provide you the reliability and service you need.
- Consolidate Telecom Invoicing
Today’s business world changes at a rapid pace. If your business has added new employees, new departments, or new locations, then you have probably increased your telecommunications services incrementally without much knowledge of its affects on your service package as a whole. Having added to your plan bit by bit over the past years, you may also be paying multiple vendors. Or perhaps you have consolidated departments, but still have an outdated telecom contract in place. In each case, it’s a good idea to consider switching vendors which is sure to open you up to money and time saving opportunities as you consolidate your services. If your business has evolved, then it’s prime time to look at reorganizing your telecom vendor services to consolidate and simplify the invoicing.
- Gain Better Customer Service
How is your relationship with your current service provider? Telecom services are important, and you want customer service from a vendor who gives you the answers that you need without wasting your time. If you feel that you are receiving second rate customer service, then maybe your vendor has gotten too comfortable with you and is taking your business for granted. It could be time for a breakup!
- Save Money
You are in business to make money, so your company expenditures are always under scrutiny. Is your telecom vendor giving you the services that you need at the best price? Often in the world of telecom, the newest customers get the best pricing, and loyalty is not rewarded. If you’ve been with the same provider for a long time, there’s a good chance you’re not getting their best prices.
If your company is considering making a switch, be sure to contact P2CM. Our complimentary telecom analysis can help you determine if a vendor switch is right for you. If it is, then we facilitate the transition by sourcing the providers for the services you want and negotiating on your behalf to secure the best rates available.
Call us at (703) 939-8240 or email us at sales@p2cm.com to schedule your complimentary telecom analysis!