To Audit or Not to Audit?

To Audit or Not to Audit?

Managing your telecom expenditures can quickly get out of control if you don’t have adequate processes in place to protect your income. In the blink of an eye, you can lose hours of hard work and massive chunks of profit that could have otherwise been spent growing...
Top 3 Technology Trends for SMBs in 2018

Top 3 Technology Trends for SMBs in 2018

At the beginning of each year, I like to reflect on the state of technology and predict those trends that will be in the forefront for the year to come. In 2017, we saw a rise in many great technology solutions for small and midsize businesses such as Hosted VoIP...
The Perils of Outdated Communications Systems

The Perils of Outdated Communications Systems

Here’s a common scenario: You know your communications system is way past its prime, but economic pressures have caused you to delay its much-needed upgrade or replacement. There comes a point in time when it no longer makes sense to put off replacing your...
There’s Money Trapped in Your Phone!

There’s Money Trapped in Your Phone!

That’s one way to put it. The truth is, a good percentage of people reading this article are losing money through their communications services for the following reasons: Over 80% of all telecom invoices contain errors. Your IT budget doesn’t have any room for errors....
Top 7 Reasons to Jump to the Cloud

Top 7 Reasons to Jump to the Cloud

You may have come across “clever” people in the industry (there are a lot of them!) who are keen on communicating what Cloud is or isn’t to anyone who will listen. I’m not one to speak evangelically or go on a diatribe, but I do have a position on the topic. One thing...